Privacy Policy

Our Promise to You

When you share your personal details with WC Insurance Group, you are trusting us with something valuable. We take that trust seriously. This policy explains what information we gather, why we need it, and how we keep it safe. We wrote it in everyday language because you deserve to understand exactly what happens with your data without needing a law degree.

Your privacy matters to us as much as protecting your home, car, or family through insurance. We will never sell your personal information to anyone. Period. The details you share help us find the right coverage for your situation and serve you better over time.

What We Learn About You

To help you find the right insurance coverage, we need to know some things about you. When you call us, fill out a form, or request a quote, we collect basic contact details like your name, phone number, email address, and home address. This helps us reach you and send important policy documents.

Depending on the type of insurance you need, we may also ask about your driving history, your health background, your property details, or your family members. For example, if you want car insurance, we need to know about your vehicles and who drives them. If you are looking at life insurance, we ask about your health so we can match you with carriers who offer the best rates for your situation.

We also collect technical information when you visit our website, such as your browser type and which pages you look at. This helps us improve our site and make it easier to use. We do not track you across other websites or build profiles about your browsing habits elsewhere.

How We Put Your Information to Work

Everything we learn about you serves one main purpose: helping you get the protection you need at a price you can afford. We use your contact details to send quotes, answer your questions, and keep you informed about your policies. When you call with a question, having your information on file means we can help you faster without making you repeat yourself every time.

We share certain details with insurance carriers when shopping for the best rates on your behalf. Think of us as your advocate, using the information you provide to negotiate with multiple companies and find you the best deal. We only share what each carrier needs to give you an accurate quote.

Sometimes we send helpful reminders about policy renewals, changes in coverage that might benefit you, or tips for protecting your family and property. You can always tell us if you prefer not to receive these messages, and we will respect your wishes immediately.

The Companies We Work With

Getting you the best insurance coverage means working with multiple insurance carriers, and that requires sharing some of your information with them. We partner with well-known, reputable companies who have their own strict privacy rules. When we send them your details, it is solely for the purpose of getting you quotes and setting up your policies.

We may also work with companies that help us run our business, like payment processors who handle your premium payments or software providers who keep our systems running smoothly. These partners agree to protect your information just as carefully as we do. They cannot use your data for their own marketing or share it with anyone else.

In rare cases, we might need to share information if the law requires it, like responding to a court order. If that ever happens, we will only share what is strictly necessary and do everything we can to protect your interests.

How We Guard Your Information

Protecting your personal details is not just a legal requirement for us. It is a core part of how we do business. We use secure, encrypted connections when you share information through our website. Our computer systems have strong safeguards to prevent unauthorized access, and we regularly test these protections to make sure they work.

Our team members only access your information when they need it to help you. Everyone who works here receives training on handling personal data responsibly. We also have physical security measures at our office to protect paper documents and computer equipment.

While no system is perfectly secure, we continually invest in keeping your information safe. If we ever discovered a security problem that affected your data, we would notify you right away and take immediate steps to fix it.

Your Choices and Rights

You have control over your personal information. If you want to see what details we have about you, just ask. We will provide a clear summary of the information in your file. If something is incorrect, we will fix it promptly. If you decide you no longer want us to keep certain information, let us know and we will delete it, unless we need to keep it for legal or regulatory reasons.

You can opt out of marketing communications at any time. Every email we send includes an easy way to unsubscribe, or you can simply call us and we will update your preferences right away. Opting out of marketing will not affect important communications about your active policies.

Some states provide additional privacy rights. If you live in California, for example, you have special rights under state law regarding your personal information. No matter where you live, we aim to honor your privacy preferences and treat your data with respect.

Staying in Touch

From time to time, we may update this policy to reflect changes in our practices or the law. When we make significant changes, we will post the updated policy on our website and change the date at the bottom of this page. We encourage you to check back occasionally so you stay informed about how we protect your information.

If you ever have questions about your privacy or how we handle your data, please reach out. Our team is happy to explain anything in more detail or address any concerns you might have. You can call us at (727) 344-5500 or send an email to [email protected]. We believe privacy questions deserve quick, honest answers.